Email Classification Research

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1. Does your business already have a framework for data classification (i.e. by classification we mean some form of 'label' that represents the business value of a document)? Yes No Don't Know

2. Does this classification apply to email? Yes No Don't Know

3. If you don't already classify email, do you think you will need to in the future? Yes No Don't Know

4. How many different classification categories do you estimate may apply to your organisation? 1-10 11-50 51-100 101+ Don't Know

5. Do you think 'user-driven' classification is practical (e.g. user is prompted to choose from a list of potential classifications when they send/read an email or create a document)? Yes No Don't Know

6. Do you think automated classification would be more realistic for your company? Yes No Don't Know

7. What features of an automated classification system do you feel would be desirable? Determine classifications based on content analysis
Intelligently learn and apply new business classifications
Automatically tag each email item with a classification
Move items to certain folders according to classification
Manage deletion of items according to classification
Easily managed by records management (not IT) personnel

Other features:

8. Would you be interested in participating in a consortium to look at automated data classification? Yes No Don't Know

9. Do you have any general comments or thoughts on email or data classification? e.g. What would an automated classification system need to do in order to be viable for your organisation? Would having to install an extension to Outlook or Notes client be a show-stopper?

Which email system are you using? please choose... MS Exchange 2007 MS Exchange 2003 MS Exchange 2000 MS Exchange 5.5 Lotus Domino V8 Lotus Domino V7+ Lotus Domino V6.5+ Other...

If not listed above, please enter your email system here:

How many email servers do you have?

How many employees use email?