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FaceTime IM & Web 2.0 Management

Real-time communications applications, particularly enterprise Instant Messaging (IM) solutions like Microsoft Live Communications Server/Office Communications Server and IBM Lotus Sametime provide significant benefits to today’s fast-moving enterprises. There is also a large subculture of public IM network use in corporations today, using tools such as MSN Messenger, GoogleTalk, AIM, and Skype.

While all of these tools contribute to business productivity to some degree, all of them also open up significant potential risks in security and legislative compliance.

Unfortunately, most IT departments cannot actually see these new activities at all, because they bypass traditional corporate network protection measures.

FaceTime solutions enable organisations to manage the use of their real-time communications, enabling them to:

• block the use of unauthorised IM and P2P systems
• avoid inadvertent or malicious leakage of information
• protect against threats such as spyware, rootkits, worms, botnets, and more
• log and archive online conversations and file transfers
• add disclaimers to IM communications
• enforce corporate web usage policies

FaceTime installs as a single appliance that integrates seamlessly with your existing infrastructure with zero latency.

Used in conjunction with 3rd party archive systems, the combined solution allows you to manage the retention and e-discovery of IM traffic alongside email and other unstructured content.

FaceTime’s ability to map public IM buddy names to user names in enterprise directory ensures, along with the ability to record the participants involved in a conversation at any point during the course of the same ‘thread’, ensures that data can be properly attributed to the right owners and managed and search accordingly.