Mailscape for BlackBerry Enterprise Server
Your BlackBerry users rely on you for anywhere, anytime access to their e-mail. If your BlackBerry Enterprise Server (BES) goes down, the productivity of the most powerful people in your community plummets.
Mailscape for BlackBerry Enterprise Server is a unique and innovative systems management tool that gives you the ability to monitor the entire BlackBerry communication cycle.
When you install Mailscape on your BES, you gain the ability to monitor your entire messaging environment with a quick glance at a single screen. Mailscape gives you real time, automatic notification if any item hits one of your pre-defined warning or critical thresholds.
Manage BES and Exchange in a Single Dashboard
Mailscape combines all the key elements for Exchange monitoring, reporting, and administration in one easy-to-install, intuitive-to-use solution.
The One Look Dashboard graphically presents real-time data on the vital components that directly impact your BES and Exchange server’s uptime.
At a glance you can see if any aspect of your BES environment is healthy or 'at risk'.
- Exchange Link - Monitors communication between the BES and Exchange server. Alerts you of any problems detected based on user-level and server-level thresholds.
- BES Status - Monitors BES worker threads and notifies you of potential issues that could inhibit mail flow to and from devices.
- BES Queue - Monitors the count of pending messages bound for each device and notifies you of any problems detected based on user-level thresholds.
- Carrier Status - Detects if a user's wireless carriers is having problems.
- RIM Link - Monitors the SRP connection between the BlackBerry Enterprise Server and RIM network.
- Server Vitals - Monitors the disk space, services, memory, processor and Windows events.
Report on your BlackBerry Services
Has your management asked you to provide a list of all BlackBerry users? Has your procurement department inquired as to how many of a particular BlackBerry models you have deployed? Do you need to determine the number of users on a specific wireless carrier? Do all of your devices have the correct IT security policy? If you answered yes to any of the above questions, then you will certainly see the value and time saved by the reporting features in our solution.
With Mailscape for Blackberry you answer all of the above questions and more. Instead of tirelessly trying to compile this information let Mailscape automatically deliver the answers to your inbox. Listed below are some of the key areas that Mailscape will report on.
Device Level Reporting |
Server Level Reporting |
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