Support services

All Essential solutions are offered with a technical support service that is second-to-none.

Customers benefit from a fast and responsive service help desk staffed by experienced support personnel with deep-domain product and messaging expertise.

Support Team Hours:

Monday - Friday, 9am - 5.30pm (UK time) excluding UK Bank Holidays.

On Thursday 5th August the office will close at 5pm (UK time)

Support Options

24 hour support is available at a supplement

Customer Feedback

“Essential’s training course covered all aspects of the solution and introduced some good ideas”
Antony Adebakin, Anadarko

“The professionalism and technical acumen of the Essential staff have been at the highest levels”
Harvey Benedict, VP Sales, Singlecast Technologies