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Essential is here for the 'long run' to support you.
To prove it we have support contracts that have been
running in
excess of 20 years.
Supported Products
Essential is proud to offer a long-term support service for its products, some of which have been implemented and running for over 20 years.
Even where a product is no longer supported or developed by its original author, Essential strives to provide a 'best endeavours' service to keep you going.
Currently supported solutions include:
| AccuRoute | AgendaX | FaxSr |
| Genifax | GOexchange | MailMarshal |
| Mailscape | ResourceXpress | Metalogix Archive Manager |
| Metalogix Migration Manager | PCDuo Enterprise | PMDF eMail Interconnect |
| PreciseMail AntiSpam | Profiler | Resource Central |
| SMS Server | SSH for OpenVMS | TapeSys for OpenVMS |
| TCPWare for OpenVMS | ThruWay | TransVault Migrator |
| TransVault Insight | UnitySync/SimpleSync | WebMarshal |
| Websense | ZANTAZ EAS |
Are you on support?
If you are not sure you have a current support contract with Essential, please contact us for an instant update.
If you wish to purchase a support contract for a product that was not originally sourced from Essential, or where support has lapsed for a period of time, you may need to purchase an additional health-check and upgrade service to ensure the product is on the most current supported version and is in a stable condition.
Customer Quotes
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Wirral CouncilA prompt response from Essential and a resolution to the problem as always
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G L GroupGreat! Like always your support is very good. Many thanks for that! I only wish that more vendors would be like you
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Banque de Financement et Tresorerie BFTI've found your tech support the best of all our partners for the different platforrms and products we're running