Check your escape route

Whenever I get on a flight I always count the number of rows to the nearest exit, so I can grope my way out of a smoke-filled cabin if the worst should happen.  A totally pointless exercise, as in reality I’d be toast, but at least it makes me feel better.

What is worth doing is checking your exit route if you’re planning to move your email archives elsewhere.

A few weeks ago we heard 2 scenarios where the built-in export tools have taken between 16 hours to a day to extract just one mailbox into a PST, which then needed to be re-imported.  This week we heard that a company had to run a series of searches on their cloud-based archives to collect together all the emails belonging to each user (they used the ‘From:’ address as the primary key) into a series of PST files.  Believe me, this is not a fun exercise when you’ve got TBs of data to move.

What’s involved in getting your data back out of the Cloud has to be a primary consideration if you are planning to migrate to it.  Ask your prospective vendor these questions:

  1. How easy will it be to get my data out,
  2. How quickly can I get at it? Will it be over the network or on a disk?
  3. What about chain-of-custody during the extraction process?
  4. How will I know I’ve got everything back?
  5. What format will it be in when I get it back?
  6. How much will it cost?

If you’re about to undertake a change of archive, and would like to find out more about migrating your data in the first place, check our email archive migration services.

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