As COVID-19-related restrictions are slowly easing around the world, many businesses are preparing to return to the workplace.
However, the (as yet) unknown effects of emerging from lockdown and the ongoing threat of new variants conspire to make employees nervous about increasing their potential exposure by coming back into the office.
For those employees willing and able to consider returning to the workplace, businesses have a legal and ethical duty to create the safest possible work environment.
So how do you create a workplace that not only supports social distancing and keeps people healthy, but also reassures them that they’ll be safe when they come into the office?
This is where a workspace management solution can help.
Ensure socially distanced workspaces
Preventing staff from sitting cheek by jowl or clustering in meeting rooms is a challenge of slightly larger proportions, particularly if you’re dealing with limited floorspace.
Modern, configurable resource booking solutions can be very helpful in maximising the safe use of the facilities that you have, by:
- Enabling employees to easily pre-book a workspace securely from any device or browser
- Ensuring desks are never booked side-by-side unless there is sufficient spacing
- Limiting meeting room occupancy
- Repurposing meeting rooms as extra workspaces if necessary
- Flagging desks with specific attributes like standing desks, accessible desks, multiple screens, multiple docking stations etc.
Pro tip: As you plan your seating assignment, having a future-proof numbering scheme is vital.
See also how technology can help with ensuring socially distanced steps in this video.
Throttle arrival and departure times
One of the easiest ways to do this is to stagger arrival, departure and break times.
This minimises the number of employees sharing lifts, stairwells and exits, and prevents overcrowding in ‘pause spaces’, and kitchens.
Depending on the size of your business, you may need to embrace shift work to achieve this.
Certainly, a booking solution can help switch up the time slots that can be booked to help avoid pinch points.
Apply strategic seating policies
Above and beyond safe distancing, it’s also a good idea to apply a few strategic seating policies via your resource booking solution.
- Preventing critical employees from sitting in the same area together. In the event of an outbreak, this will help an entire team needing to be quarantined at the same time.
- Avoiding staff members booking the same workspace all the time. As well as being a measure to prevent staff members from hogging resources, many organisations are seeing ‘hot desking’ as a way to improve cross-departmental collaboration and relationships (this will be the subject of another blog article).
- Limiting the length of time a ‘scarce’ workspace can be used to give everyone a ‘fair share’. A good example of this is a meeting room that has high-end VC equipment or other expensive resources.
Know who’s been in the office
Pre-booking workspaces, and then, on arrival, enforcing an authenticated (yet contactless) check-in to that workspace, is a great way of capturing accurate information on who’s been in the office.
See also section on visitors below.
Manage between-use cleaning
Sanitising workstations between users is vital to prevent the potential spread of infection. If you have cleaning staff on hand, consider using your resource booking tool to prevent successive bookings of the same desk, or enforce a short window between users to allow time for a deep clean.
If you don’t have a permanent cleaning team, a resource booking system can still help by reminding users to sanitise their workspace when they sign out of their desk for the day.
Track and trace potential infections
In the event that someone falls ill, your resource booking tool can be invaluable in tracking and tracing any potential infection chains with a complete record of every desk, meeting room and parking space that employee has used in recent days.
It’ll also be able to tell you who else used the same facilities or was seated near enough to potentially be at risk.
Enable booking of parking spaces
With infection rates still relatively high and new variants a constant risk, it’s likely that people will be wary of using public transport for the foreseeable future.
Just like with desks and meeting rooms, an automated resource-booking system can be invaluable in making the most of the parking space you have by:
- Enabling ‘hot parking’ – assigning bays dynamically on a daily/weekly pre-booking basis
- Staggering parking bays assigned to employees starting or leaving work at the same time
- Returning bays to the parking pool if employees:
- have not signed into their desk for the day (off sick or working remotely)
- leave work early
- are on leave
- Keeping security informed of who is where, and when (including visitors)
- Giving staff members that are worried about travelling by public transport peace of mind that they will have a safe place to park on arrival.
Keep visitors safe
Employees aren’t the only people you need to keep safe on your premises.
Visitor’s movements also need to be managed for social distancing reasons.
Consider using your resource booking tool to assign passes to restrict visitor numbers, pre-book meeting rooms and make appropriate parking available to ensure safe and easy entry and exit from your premises.
It’s also possible to make provision of visitor’s details a pre-requisite of organising an ‘external meeting’ to feed into your track and trace measures.
Educating visitors on safety protocol before arrival is also important – more on that in a bit.
We also like to recommend that our customers incorporate the presence of hand sanitisers and any traffic flow as part of their interactive workspace booking floor plans. This will help reinforce the safety measures you have put in place and put minds at ease.
Prepare visitors prior to arrival
Visitors will also need to understand and abide by your health and safety rules while on your premises. Again, you could use something like Microsoft Forms to achieve this, and:
- Convey visitor procedures
- Securely capture any pertinent personal details (subject to your pre-existing governance protocol)
- Record consent to limit liability
Pro tip: Industries with more complex visitor protocol may prefer using LMS365 for its comprehensive training capabilities.
Returning to the workplace is going to be a challenging adjustment for many. With the right tools and planning, however, we can ease that adjustment significantly, protect our most valuable assets (our people), and minimise the anxiety of returning employees.
You can reduce the costs and overheads of introducing COVID-19 safe provisions.
Perhaps even more importantly, we can begin the transformation to a new and better ‘normal’ that embraces the flexibility of the workplace of the future.