ABOUT ESSENTIAL COMPUTING

Essential Computing: Microsoft Specialists for 30 Years

We’re a small team with deep experience across Microsoft 365. We work with enterprises and public sector organisations on workplace management, information governance, learning platforms, and data migration. We’ve been doing this since before Microsoft 365 existed.

Essential Computing was founded in 1993 and has spent the last three decades building deep expertise around Microsoft workplace technologies. We’re not a generalist IT reseller. We work within a defined scope, deliberately, so that the people you speak to are the same people who understand your problem, know the products in detail, and can give you an honest answer.

We’re independent. That means we’re not tied to a vendor quota or a preferred supplier list. When we recommend a product, it’s because it’s the right fit, not because it’s margin-convenient for us. We’ll tell you when something isn’t the right answer, including our own products and services.

We’re based in Portishead, near Bristol. Most of our work is done remotely, but we know our clients and they know us. If you’ve worked with a large systems integrator and found yourself dealing with a different consultant each time, we’re a different proposition. Our team is small by design, and that continuity matters.

What working with us looks like in practice

You’ll speak to someone who knows the product. Not a generalist account manager who escalates to a technical team you’ve never met. Our team has direct product knowledge across the solutions we sell, and most of us have been doing this for a long time.

We’re not a business that runs on volume. We’re selective about the work we take on so that when we commit to something, we can deliver it properly.

We’ll be straight with you. That means setting realistic timescales, flagging dependencies you might not have considered, and telling you when the scope of a project is going to create problems. We’d rather lose a deal than promise something we can’t do.

Our support desk is UK-based and staffed by people who understand the products. When something goes wrong, you’re not logging a ticket that gets routed to a generic helpdesk, there’s a human helping you.