Last Updated: May 2018
Essential Computing (the 'data controller') is committed to protecting your privacy.
This privacy statement explains what personal data Essential collects, how it makes use of this data and how we protect your data.
Below is more information on the salient areas.
When using our website or make an enquiry via another route such as email or a 'phone call, you may choose to share the following information with us:
IMPORTANT: The personal information we collect does not typically exceed what would appear on your company business card. We do not collect or store any high-risk personal data (e.g. credit card details or passwords) or sensitive personal data.
Furthermore, we are the sole owners of any information collected. We will not sell or rent this information to anyone.
Over the last 25 years that Essential has been in business, we have undertaken to send occasional marketing updates to inform our business contacts on IT solutions, insights and value-add events that:
In accordance with the GDPR set to go into effect on May 25th, we will be proactively reaching out so you can confirm whether you want to keep receiving our marketing updates. If you don't click to say yes, we will remove your contact details.
There may, however, be circumstances where we need to keep your contact details (and remain in contact). Specifically, these circumstances are:
These are what we consider to be our 'Legitimate Interests' and enable us to provide the best service to you and the company you represent. We also make sure we carefully consider and balance any potential impact on you and your rights before we process your data for our legitimate interests.
See below for more information on how business contact data is collected and protected.
For more information on each of these areas see below.
The personal information we collect is used expressly for:
The data collected from this site will only be shared with another party with your consent or as necessary to provide any solution information you have requested. An example of this is where your enquiry is made outside of the geographic area in which we operate, in which case we may pass your information onto an international supplier.
See also Legitimate interest and Rights and Requests sections.
Essential uses third-party cookies supplied by Google Analytics, Canddi and Active Campaign. We have incorporated these cookies to enable us to understand how our site is being used and therefore how to enhance our site.
We also use some social buttons and video hosting platforms (such as YouTube)that have their own cookies. You can read more below:
We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer. All of that information is anonymous – so we don’t know who you are; just that somebody visited our site.
The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to make our website better.
You can learn more about Google Analytics or opt out if you wish. Disabling cookies on your internet browser will stop Google Analytics from tracking any part of your visit to pages on this website. All modern browsers allow you to change your cookie settings.
We use a third-party website analytics tools from CANDDi which tracks user interaction on our website.
Information is gathered from any forms that you may complete and any emails interactions which we have with you.
We use this information to make our websites and content better and provide a better service to you. We do not share this with any third parties.
These services provide social buttons and similar features which we use on our website – such as the “Share on LinkedIn” and “Tweet” buttons.
To do so we embed code that they provide and we do not control ourselves. To function their buttons generally, know if you’re logged in. We do not have any access to that information, nor can we control how those networks use it.
Social networks, therefore, could know that you’re viewing this website if you use their services (that isn’t to say they do, but their policies may change). As our website is remarkably inoffensive and of a professional nature we imagine this is not a concern for most users.
Active Campaign is a third-party data processor and is used to manage our enquiry forms and newsletter subscriptions.
To enable expedient processing of any enquiries that come through our web forms, your information is pushed from Active Campaign into our Microsoft Dynamics CRM (over a secure link) and a notification is emailed into our Office 365 email service.
If you have subscribed to our newsletter, your email address will remain within Active Campaign’s database until you specifically request removal from the list.
To allow you to discuss our blog articles and some web pages we use a discussion system called Disqus.
Disqus does not identify you personally unless you are logged into Disqus, in which case it is linked to your Disqus, Google, Twitter and Facebook accounts.
Essential takes all reasonable technical, physical, and administrative steps to help protect your personal data in our custody or control from loss, misuse and unauthorised access, disclosure, alteration and destruction.
Only authorised Essential employees have access to your personal data.
We will report any unlawful data breach of this website’s database or the database(s) of any of our third-party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact us for clarification.
Essential Computing is a division of SevernSoft Ltd., a company registered in England and Wales
Company number 1870663, VAT registration number GB 433 7332 63