Desk booking
Global Professional Body Prioritises UX for Workspace Booking
Mark Southwell, with the Royal Institute of Chartered Surveyors, is dedicated to making sure people are safe, productive and happy in their workplace.
For over 8 years the Royal Institute of Chartered Surveyors (RICS) has worked with a SharePoint intranet-based meeting room and desk booking system from Essential.
Branded within RICS as ‘Spaces‘ and built on ResourceXpress, the system provides employees with a quick and easy way to find and book workspaces for their office visits.
The platform is accessible via both desktop and mobile, ensuring staff can remain productive ‘on the move’ with a consistent experience across devices.
For employees working across multiple sites, the app simplifies the process of finding colleagues and resources without relying on email, supporting flexible and hybrid workstyles.
Features such as streamlined interactive floor plans and real-time indicators make it easy to locate people and desks, encouraging collaboration and efficient space usage – no user guides or tuition required.
By focusing on simplicity, speed, and familiarity, RICS has delivered a user experience (UX) that drives adoption and enhances workplace effectiveness while optimising office space across its locations.
In this video, Mark gives a tour of his favourite aspects of their Spaces workspace booking system.
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