Enterprise WhatsApp Messaging
Send & Receive WhatsApp Messaging from
Microsoft Teams
Ensure your business complies with regulations without compromising client communications.
Overview
Merge WhatsApp with enterprise Teams messaging
Has WhatsApp become your go-to app for client communications – but you rely on Microsoft Teams for internal messaging?
Now you can deliver a more convenient and compliant communication experience:
- Use Microsoft Teams as your ‘front end’
- Capture all WhatsApp messages – even if users delete them
- Block or flag messages in accordance with your company policies
- Retain WhatsApp messages for discovery in your preferred platform
- Be prepared for eDiscovery & investigations.
BENEFITS
The benefits of using our WhatsApp archiving solution
Keep Core Business Messaging In One Place
Send and receive WhatsApp messages straight from the Teams interface on desktop and mobile, and keep everything in one place.
All WhatsApp traffic is captured centrally helping you satisfy governance and regulatory expectations – as well as your business reputation.
- Initiate & manage WhatsApp chats directly inside Teams
- Easily onboard contacts
- Work with WhatsApp group & broadcast conversations
- Warn users or automatically block messages that breach policy
- Uses official Meta and Microsoft APIs
- Coming soon: route inbound WhatsApp calls into Teams
Get WhatsApp Oversight
You don’t need to be in a regulated industry to worry about what’s being sent on WhatsApp:
- Perhaps a commitment has been made in a sales negotiation…
- Maybe a crucial update has been shared on WhatsApp, when all other comms have been on Teams & email…
With Teams + WhatsApp integration, you can:
- Get an audit trail of client & colleague chats
- Apply rules for what is and isn’t acceptable
- Deliver a seamless service to customers, with no change to their WhatsApp experience
- Maintain continuity when a staff member moves on
- Protect your business from risk & gaps in communications.
Be Easy to Deal With
Many businesses now work in a geography or ‘industry’ where clients expect the convenience of WhatsApp.
Now you can meet those expectations effortlessly.
Your clients continue chatting on WhatsApp exactly as they always have, while your team responds from Teams – and the person on the other end never knows the difference.
Client-friendly on the surface, fully governed behind the scenes.
Schedule a chat & demo
FEATURES
Why our WhatsApp for Teams solution is a game changer
Ensure Bullet-Proof Security
Your WhatsApp records are preserved in tamperproof, cloud storage of your choice, with full audit trails of all actions and optional WORM.
Easy to Set Up
Simply deploy as a Teams App or use Intune to roll out the optional mobile app to individual devices.
Meets Regulations
Built on an architecture that meets core regulatory requirements (SEC, FINRA, FCA, MIFID II).
Meets BYOD Needs
Users can continue to send private WhatsApps alongside business from their own device.
What our customers have to say about us
